Dealing with unsatisfactory copying – Oki MB 460 User Manual

Page 164

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164 • Troubleshooting

Dealing with unsatisfactory copying

As well as the suggestions provided in “Dealing with unsatisfactory printing” on

page 163, ensure that the scanner unit glass is clean at all times. Refer to “...the

document glass” on page 149.

Vertical lines

appear.

The image drum cartridge is

damaged.

Replace the image drum cartridge.

The toner is low.

Open the top cover and tap the cartridge

a few times to evenly distribute any

remaining toner. If symptoms persist,

replace the toner cartridge.

Horizontal Lines

and spots

appear

periodically.

When the interval is about

94mm (4in), the image drum

(the green tube) is damaged or

dirty.

Wipe it lightly with a soft cloth. Replace

the image drum cartridge when it is

damaged.

When the interval is about

42mm (1.5in), there may be

foreign particles in the image

drum cartridge.

Open/close the top cover, and print

again.

When the interval is about

87mm (3.5in), the fuser unit is

damaged.

Replace the fuser unit.

The image drum cartridge has

been exposed to light.

Replace the image drum cartridge if the

problem is not resolved.

White area of

paper is lightly

stained.

Paper contains static.

Use paper stored in proper temperature

and humidity conditions.

Too thick paper is used.

Use thinner paper.

The toner is low.

Open the top cover and tap the cartridge

a few times to evenly distribute any

remaining toner. If symptoms persist,

replace the toner cartridge.

Periphery of the

letters is

smudged.

The LED head is dirty.

Wipe the LED head with a soft, lint-free

cloth.

Toner comes off

when it is

rubbed.

The thickness and type of the

paper are incorrectly set.

Set the correct value of Media Type and

Media Weight in the Printer menu or set

one value thicker for Media Weight.

Recycled paper is used.

Set one value thicker for Media Weight in

the Printer menu.

Glossiness is not

uniform.

The thickness and type of the

paper are incorrectly set.

Set the correct value of Media Type and

Media Weight in the Printer menu or set

one value lighter for Media Weight.

SYMPTOMS

POSSIBLE CAUSES

STEPS TO TAKE

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