Oce North America LIGHTJET 500XL - Manual (Page 19)

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Troubleshooting
48058-A see copyright, disclosure, use and duplication information on pg ii 3-3
Error 02 – Media Seating Failed
Possible
Cause:
Media has buckled in the drum.
Recovery
Methods:
Load Failure: Select Set Up/Motor Control/All Motors Reverse. Retract 135
inches of media.
Advance Failure: Select Media/Cut and Unload.
Error 03 – Excessive Media Slip
Possible
Cause:
Load Failure: Leading edge of media has excessive curl or a folded corner. This
will create excessive drag as media travels between the media guides and the
drum.
Recovery
Method: Load Failure: Select Set Up/Motor Control/All Motors Reverse. Retract 135
inches of media.
Error 04 – Infeed Timeout Fault
Possible
Cause:
User took too long to feed media into the machine.
Recovery
Method:
Reload media.
Error 05 – Media Guide Location Unknown
Possible
Causes:
A) The media has come off the drum surface and is causing drag against the
movement of the media guides.
B) The media guides or brushes are dragging against the drum surface.
C) The media guide sensor is not functioning properly.
Recovery
Methods:
A) Select Media/Cut and Unload. If problem persists call a field service
representative.
B) The media guides have shifted. Contact Océ.
C) Contact Ocй.