Warranty/disclaimer, Return requests/inquiries – Omega Engineering Series Micro Flow Sensor FP-5060 User Manual

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OMEGA FP-5060 Series Micro Flow Sensor

WARRANTY/DISCLAIMER

OMEGA ENGINEERING, INC. warrants this unit to be free of defects in materials and workmanship for a period of 13
months from date of purchase. OMEGA’s WARRANTY adds an additional one (1) month grace period to the normal
one (1) year product warranty to cover handling and shipping time. This ensures that OMEGA’s customers receive
maximum coverage on each product.
If the unit malfunctions, it must be returned to the factory for evaluation. OMEGA’s Customer Service
Depar tment will issue an Authorized Return (AR) number immediately upon phone or written
request. Upon examination by OMEGA, if the unit is found to be defective, it will be repaired or replaced at
no charge. OMEGA’s WARRANTY does not apply to defects resulting from any action of the purchaser,
including but not limited to mishandling, improper inter facing, operation outside of design limits,
improper repair, or unauthorized modification. This WARRANTY is VOID if the unit shows evidence of
having been tampered with or shows evidence of having been damaged as a result of excessive corrosion;
or current, heat, moisture or vibration; improper specification; misapplication; misuse or other operating
conditions outside of OMEGA’s control. Components which wear are not warranted, including but not
limited to contact points, fuses, and triacs.

O M E G A i s p l e a s e d t o o f f e r s u g g e s t i o n s o n t h e u s e o f i t s v a r i o u s p r o d u c t s . H o w e v e r ,
OMEGA neither assumes responsibility for any omissions or errors nor assumes liability for
any damages that result from the use of its products in accordance with information provided
by OMEGA, either verbal or written. OMEGA warrants only that the par ts manufac tured by it
w i l l b e a s s p e c i f i e d a n d f r e e o f d e f e c t s . O M E G A M A K E S N O O T H E R WA R R A N T I E S O R
R E P R E S E N TAT I O N S O F A N Y K I N D W H AT S O E V E R , E X P R E S S O R I M P L I E D, E X C E P T T H AT O F
T I T L E , A N D A L L I M P L I E D WA R R A N T I E S I N C LU D I N G A N Y WA R R A N T Y O F M E R C H A N TA B I L I T Y
A N D F I T N E S S F O R A PA R T I C U L A R P U R P O S E A R E H E R E B Y D I S C L A I M E D . L I M I TAT I O N O F
LIABILIT Y: The remedies of purchaser set for th herein are exclusive, and the total liabilit y of
O M E G A w i t h r e s p e c t t o t h i s o r d e r, w h e t h e r b a s e d o n c o n t r a c t , w a r r a n t y, n e g l i g e n c e ,
i n d e m n i f i c a t i o n , s t r i c t l i a b i l i t y o r o t h e r w i s e , s h a l l n o t e xc e e d t h e p u r c h a s e p r i c e o f t h e
c o m p o n e n t u p o n w h i c h l i a b i l i t y i s b a s e d . I n n o e v e n t s h a l l O M E G A b e l i a b l e f o r
consequential, incidental or special damages.
CONDITIONS: Equipment sold by OMEGA is not intended to be used, nor shall it be used: (1) as a “Basic Component”
under 10 CFR 21 (NRC), used in or with any nuclear installation or activity; or (2) in medical applications or used on
humans. Should any Product(s) be used in or with any nuclear installation or activity, medical application, used on
humans, or misused in any way, OMEGA assumes no responsibility as set forth in our basic WARRANTY / DISCLAIMER
language, and, additionally, purchaser will indemnify OMEGA and hold OMEGA harmless from any liability or damage
whatsoever arising out of the use of the Product(s) in such a manner.

RETURN REQUESTS/INQUIRIES

Direct all warranty and repair requests/inquiries to the OMEGA Customer Service Department. BEFORE RETURNING
ANY PRODUCT(S) TO OMEGA, PURCHASER MUST OBTAIN AN AUTHORIZED RETURN (AR) NUMBER FROM OMEGA’S
CUSTOMER SERVICE DEPARTMENT (IN ORDER TO AVOID PROCESSING DELAYS). The assigned AR number should then
be marked on the outside of the return package and on any correspondence.

The purchaser is responsible for shipping charges, freight, insurance and proper packaging to prevent breakage in
transit.

FOR WARRANTY RETURNS, please have the
following information available BEFORE
contacting OMEGA:
1. Purchase Order number under which the product

was PURCHASED,

2. Model and serial number of the product under

warranty, and

3. Repair instructions and/or specifi c problems relative

to the product.

FOR NON-WARRANTY REPAIRS, consult OMEGA for current
repair charges. Have the following information available
BEFORE contacting OMEGA:
1. Purchase Order number to cover the COST of the

repair,

2. Model and serial number of the product, and
3. Repair instructions and/or specifi c problems relative

to the product.

OMEGA’s policy is to make running changes, not model changes, whenever an improvement is possible. This aff ords our customers the
latest in technology and engineering.

OMEGA is a registered trademark of OMEGA ENGINEERING, INC.

© Copyright 2000 OMEGA ENGINEERING, INC. All rights reserved. This document may not be copied, photocopied, reproduced, translated,
or reduced to any electronic medium or machine-readable form, in whole or in part, without the prior written consent of OMEGA
ENGINEERING, INC.

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