Opticon 25-WEDGE-04 - Manual (Page 10)

Page 6
Troubleshooting
A. If LED’s do not light up when installation
instructions are followed:
•
Make sure there is power to the system
•
Recycle computer power
•
Confirm computer fuses are ok.
•
Check for loose cable connection
B. If the wand tip lights up, “Good Read” beep is
audible, but outputs random characters to
screen, verify that the wand has been pro-
grammed to the correct settings:
•
Confirm selected “Computer Type”
matches the type of computer being used.
•
Adjust “Intercharacter Delay” settings.
Intercharacter delay settings will vary
according to the computer type being
used.
•
Is a dedicated file server being used?
Non-dedicated file serves may cause
problems for a Wedge interface. Opticon
recommends using an RS232C CCD smart
wand on non-dedicated file servers.
3. If the wand tip lights up, but “Good Read”
beep is not heard and no data appears on the
computer:
•
Is the bar code label readable? Does it
meet bar code specifications?
•
Does the smart wand read other bar code
labels? (If yes, the non-reading label may
be a label which the smart wand is not
programmed to decode.)
NOTE: If after performing these checks, the
smart wand is still not functioning, contact your
distributor or call Opticon Technical Support at
800-636-0090.