Oricom eco50 - Manual (Page 23)

21 CuSTOMER SuppORT
If you feel this product is not working correctly please
consult the user guide and ensure that you are using the
product in accordance with the instructions. Remove all
extra telephone equipment and connect only this telephone
directly to the telephone socket. If the fault is still present,
connect another telephone (if available) to the telephone
socket. The results will show you whether the fault lies with
this unit or with the telephone line.
If the product is working correctly the fault is on the
telephone line. Please contact your network operator for
assistance.
To order spare parts additional handsets, replacement
batteries and in case of any technical issues you may have
with this product please consult our website for further
information or send us an email for a prompt response to
your enquiry.
In the unlikely event of a fault developing, please contact us
for assistance. If the product is then found to be faulty you
will be asked to return it directly to us with a copy of the
purchase receipt.