Miscellaneous problems – Oki C 5300n User Manual

Page 193

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C5300 Troubleshooting • 193

Miscellaneous problems

The power is on, but the printer does not go online.

Print processing does not start.

Print processing cancels.

Printer makes a strange noise.

Possible cause

Remedy

Bad connection

Switch off the printer and disconnect the power
cable. Reconnect the power cable and switch the
printer on. If this does not clear the fault, call for
service.

Possible cause

Remedy

Printer error

Check the control panel. If an error message is
displayed, correct the problem.

Possible cause

Remedy

The printer interface
cable is faulty.

Replace the printer interface cable.

The time out setting is
too short.

Reset time out in the menu to a higher value
(

SYS CONFIG MENU

WAIT TIMEOUT

).

Possible cause

Remedy

The printer is not
horizontal.

Place the printer on a stable, level surface.

There are scraps of
paper or other foreign
matter inside the printer.

Check the inside of the printer and remove any
such objects.

The top cover is not
firmly shut.

Press the left and right sides of the top cover.

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