Oricom S209 - Manual (Page 54)

Appendix
- 50 -
CUSTOMER SUPPORT
If you feel this product is not working correctly please consult the user guide and ensure that you are using the product
in accordance with the instructions. Remove all extra telephone equipment and connect only this telephone directly to
the telephone socket. If the fault is still present, connect another telephone (if available) to the telephone socket. The
results will show you whether the fault lies with this unit or with the telephone line.
If the product is working correctly the fault is on the telephone line. Please contact your network operator for
assistance.
To order spare parts additional handsets, replacement batteries and in case of any technical issues you may have with
product please consult our website for further information or send us an email for a prompt response to your enquiry.
In the unlikely event of a fault developing, please contact us for assistance. If the product is then found to be faulty you will be
asked to return it directly to us with a copy of the purchase receipt.
Australia
Oricom International Pty Ltd
Locked bag 658
South Windsor, NSW 2756
Customer support
Email: [email protected]
Web: www.oricom.com.au
Fax: (02) 4574 8898
Ph: 1300 889 785
New Zealand
Atlas Gentech (NZ) Limited
Private Bag 14927,
Panmure, Auckland
Customer support
Email: [email protected]
Web: www.atlasgentech.co.nz
Fax: (09) 574 2722
Ph: 0900 50 025 (Toll Call)