F.3.7 unable to clean up a failed installation, F.3.9 cn=orcladmin account becomes locked, F.3.7 – Oracle B32100-01 User Manual

Page 243: F.3.8, Forgot the, F.3.9, Cn=or, F.3.10, User, Section f.3.10, "user interface does not

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Installation Problems and Solutions

Troubleshooting

F-5

F.3.7 Unable to Clean Up a Failed Installation

If your installation was not successful, you have to deinstall it first before you can
install Oracle Application Server again. Refer to

Appendix D, "Deinstallation and

Reinstallation"

for instructions.

F.3.8 Forgot the Password for the cn=orcladmin Account

Problem

You forgot the password for the cn=orcladmin account.

Solution

You can reset the password in the database. The DSE root attribute name is
orclsupassword

.

Note that after a certain number of failed attempts to connect, the cn=orcladmin
account becomes locked. In this case, you have to unlock the account. See the next
section,

Section F.3.9, "cn=orcladmin Account Becomes Locked"

, for instructions on

how to unlock the account.

F.3.9 cn=orcladmin Account Becomes Locked

Problem

The cn=orcladmin account becomes locked after ten failed attempts to connect. This is
controlled by the password policy. Ten failed attempts is the default value.

Solution

If you know the cn=orcladmin password, you can unlock the account by running the
following command:

prompt> ORACLE_HOME/bin/oidpasswd connect=dbsid unlock_su_acct=true

where dbsid is the SID for the database. For example:

prompt> ORACLE_HOME/bin/oidpasswd connect=orcl unlock_su_acct=true

OID DB user password: enter_ODS_password

OID superuser account unlocked successfully.

The command prompts for the password of the ODS schema. By default, the ODS
password is the same as for the cn=orcladmin and ias_admin accounts, which you
entered during installation.

To change the password policy, see the Oracle Internet Directory Administrator’s Guide.

F.3.10 User Interface Does Not Display in the Desired Language, or Does Not Display
Properly

Problem

Messages do not appear in the desired language, or messages are not displayed
correctly

Solution

Currently Oracle Application Server does not support adding or removing languages
after installation.

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