Warranty – Oricom WNS1 User Manual
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WARRANTY
How to make a claim under Warranty in Australia
Oricom has a simple warranty process for you to follow:
Please call or email our Customer Support Team,
contact details follow.
A Customer Support Team member will verify after
troubleshooting with you if your product qualifies
under warranty. If so, they will give you a Product
Return Authorisation number.
We will then email or fax a Return Authorisation form
and a Repair Notice (if necessary), together with
instructions on how to return the goods for warranty
service.
Please note that if a Customer Support Team member
advises that your product does not qualify for return, this
warranty does not apply to your product.
Products that are authorised to be returned to Oricom in
Australia must include all of the following:
A completed Return Authorisation form
A copy of your Proof of Purchase (please keep your
original copy)
The faulty product, including all accessories.
Send the approved returns to:
Oricom International Pty Ltd
Locked Bag 658
South Windsor NSW 2756 Australia