Mail related troubles – Oki B6250 User Manual

Page 117

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B6250 User’s Guide> 117

Mail Related Troubles

This section explains how to fix the troubles when the mail
notification services and E-mail Printing features are used.

Symptom

Reason/Action

Cannot perform E-mail

printing.

Check the following settings:

• Is the printer e-mail address specified?

• Is [Enable] set for [Receive E-mail]?

• Are the SMTP server IP address and POP3 server

IP address (if [POP3] is selected as the receive

protocol) specified correctly?

• Are the POP user name and password specified

correctly?

Are the SMTP server and POP server working

correctly?
Check with your network administrator.

During E-mail printing,

the attached PDF file was

not printed.

If the memory capacity is insufficient, it may not be

printed. If you print big attachments frequently, we

recommend adding memory.

During mail notification

services, the printer

status was not notified

by e-mail.

Check the following settings:

• Is the printer e-mail address specified?

• Is [Enable] set for [Mail Notice Service]?

• Are the SMTP server IP address and POP3 server

IP address (if [POP3] is selected as the receive

protocol) specified correctly?

• Are the POP user name and password specified

correctly?

• Are the items to be notified set correctly?

• Are the destination e-mail addresses entered

correctly?

Are the SMTP server and POP server working

correctly?
Check with your network administrator.

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