Omega Vehicle Security DP97 - Manual (Page 22)

OMEGA ENGINEERING, INC. warrants this unit to be free of defects in materials and workmanship for a
period of 13 months from date of purchase. OMEGA’s WARRANTY adds an additional one (1) month grace period
to the normal one (1) year product warranty to cover handling and shipping time. This ensures that OMEGA’s
customers receive maximum coverage on each product.
If the unit malfunctions, it must be returned to the factory for evaluation. OMEGA’s Customer Service Department will
issue an Authorised Return (AR) number immediately upon phone or written request. Upon examination By OMEGA,
if the unit is found to be defective, it will be repaired or replaced at no charge. OMEGA’s WARRANTY does not apply
to defects resulting from any action of the purchaser, including but not limited to mishandling, improper interfacing,
operation outside of design limits, improper repair, or unauthorised modification. This WARRANTY is VOID if the
units shows evidence of having been tampered with or shows evidence of having been damaged as a result of
excessive corrosion; or current, heat, moisture or vibration; improper specification; misapplication; misuse or other
operating conditions outside of OMEGA’s control. Components, which wear, are not warranted, including but not
limited to contact points, fuses, and triacs.
OMEGA is pleased to offer suggestions on the use of its various products. However, OMEGA neither
assumes responsibility for any omissions or errors nor assumes liability for any damages that result from the
us of its products in accordance with information supplied by OMEGA, either verbal or written. OMEGA
warrants only that the parts manufactured by it will be as specified and free of defects. OMEGA MAKES NO
THER WARRANTIES OR REPRESENTATIONS OF ANY KIND WHATSOEVER, EXPRESS OR IMPLIED, EXCEPT
THAT OF TITLE, AND ALL IMPLIED WARRANTIES INCLUDING ANY WARRANTY OR MERCHANTABILITY AND
FITNESS FOR A PARTICULAR PURPOSE ARE HEREBY DISCLAIMED. LIMITATION OF LIABILITY: The
remedies of purchaser set forth herein are exclusive, and the total liability of OMEGA with respect to this
order, whether based on contract, warranty, negligence, indemnification, strict liability or otherwise, shall not
exceed the purchase price of the component upon which liability is based. In no event shall OMEGA be liable
for consequential, incidental or special damages.
CONDITIONS: Equipment sold by OMEGA is not intended to be used, nor shall it be used: (1) as a “Basic
Com ponent” under 10 CFR 21 (NCR), used in or with any nuclear installation or activity; or (2) in medical applications
or used on humans. Should any Product(s) be used in or with any nuclear installation or activity, medical application,
used on humans, or misused in any way, OMEGA assumes no responsibility as set forth in our basic
WARRANTY/DISCLAIMER language, and, additionally, purchaser will indemnify OMEGA and hold OMEGA harmless
from any liability or damage whatsoever arising out of the use of the Product(s) in such a manner.
RETURN REQUEST/INQUIRIES
Direct all warranty and repair requests/inquiries to the OMEGA Customer Service Department. BEFORE
RETURNING ANY PRODUCT(S) TO OMEGA, PURCHASER MUST OBTAIN AN AUTHORISED RETURN (AR)
NUMBER FROM OMEGA’S CUSTOMER SERVICE DEPARTMENT (IN ORDER TO AVOID PROCESSING
DELAYS). The assigned AR number should then be marked on the outside of the return package and on any
correspondence.
The purchaser is responsible for shipping charges, freight, insurance and proper packaging to prevent breakage in
transit.
FOR WARRANTY RETURNS, please have
the following information available BEFORE
contacting OMEGA: FOR NON-WARRANTY REPAIRS, consult OMEGA
for current repair charges. Have the following
information available BEFORE contacting OMEGA:
1. Purchase Order number under which
the product was PURCHASED.
2. Model and serial number of the product
under warranty, and
3. Repair instructions and/or specific problems
relative to the product.
1. Purchase Order number to cover the COST of
the repair,
2. Model and serial number of the product, and
3. Repair instructions and/or Specific problems
relative to the product.
OMEGA’s policy is to make running changes, not model changes, whenever an improvement is possible. This affords
our customers the latest in technology and engineering.
OMEGA is a registered trademark of OMEGA ENGINEERING, INC.
© Copyright 2000 OMEGA ENGINEERING, INC. All rights reserved. This document may not be copies,
photocopied, reproduced, translated, or reduced to any electronic medium or machine-readable form, in whole or in
part, without the prior written consent of OMEGA ENGINEERING, INC.
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