Getting the best voice quality, Connecting the ooma hub to the network – TiVo Ooma Hub User Manual

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installing the ooma Hub

The ooma Hub™ device must be installed in a location that has access to:

The Internet, ideally next to your modem
A power outlet

If you plan to use the landline version of the ooma system, or want to install ooma Scout devices in other

locations in the house, the ooma Hub must also have access to a phone jack.

IMPORTANT:

If your Internet connection is not next to the phone line (more likely when you have cable

Internet service), you may need a very long phone cable (not included). Another solution is to use a network

bridge, such as HomePlug devices, to extend your Internet connection to an available phone jack. See the

Troubleshooting section and visit our support website online for more information on using HomePlug or other

technologies to extend your Internet connection.

Getting the Best Voice Quality

The ooma Hub is smart enough to function effectively anywhere in your network. There are certain locations,

however, where it works best. If you can connect the ooma Hub in your network between the cable or DSL

modem and all the computers in the house, the ooma Hub can intelligently prioritize your phone calls over

computer data transfers (like large file downloads or uploads) and maintain the best possible voice quality.

Connecting the ooma Hub to the Network

Start by turning off any computers, modems, switches, and routers.

If you have a single computer directly connected to your modem, or if you have a modem and a separate

router for your computers, use the MODEM AND ROUTER INSTALLATION instructions.

If you have a router with a built-in modem, or have an advanced network configuration and want to install the

ooma Hub behind a router, use the INTEGRATED ROUTER INSTALLATION instructions.

If you need help in identifying your equipment, see

APPENDIx A: IDENTIFYING YOUR EQUIPMENT

at the end of the user guide.

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