Tekkeon ET2000 - Manual (Page 13)

11 USER GUIDE
Troubleshooting
(continued)
Issue
Even though your headset is turned on,
the call is not automatically connected
to ezTalker mini when you dial a number
on your mobile phone.
You hear a crackling noise when
connected on a call through the headset.
You hear a clicking noise when
connected on a call through the headset.
Limited Warranty
The product enclosed herein is warranted to be free of operational defects for a period of one year
from the date of purchase. In the event of a defect in operation during the warranty period Tekkeon,
Inc. will replace the defective product when the owner returns all product contents. The limited
warranty will be considered void if the unit is tampered with, subject to misuse, negligence or
accidental damage, has been improperly serviced, or if the security seal is removed. This warranty
is limited to replacement only and shall not cover any other damages. Any product returned to
Tekkeon, Inc. with no fault found will be returned to the owner at the owner’s expense.
To obtain warranty coverage, please complete and submit the enclosed ezTalker mini registration
card.
Solution
1. Ensure that your Bluetooth mobile phone is set to Bluetooth mode,
and that ezTalker mini (BTHS) has been selected as the connected
Bluetooth device. (This is important as most Bluetooth phones are
designed to pair with more than one Bluetooth device.)
2. The problem may persist in some rare cases, as the phone may be too
busy to process the call and have difficulty establishing the connection
with the headset. If this is the case, make a call from your mobile
phone, and then press the TALK button on the headset. The mobile
phone should transfer the call to your headset within one second.
You have exceeded the 30 foot-range of the Bluetooth connection.
Move your mobile phone closer to the headset.
You are experiencing interference on the connection between your
mobile phone and the headset. Try changing locations.