Appendix a: service information, Troubleshooting – Tapco SW-10 User Manual

Page 11

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Appendix A: Service Information

No Sound

• Is the INPUT SENSITIVITY control turned up?

• Is the signal source turned up? Make sure the

signal level from the mixing console (or whatever

device immediately precedes the subwoofer) is

high enough to produce sound.

Bad Sound

• Is the input connector plugged completely into

the jack?

• Is it loud and distorted? Reduce the signal level at

the mixer.

• If possible, listen to the signal source with

headphones plugged into the preamp stage. If it

sounds bad there, it’s not the subwoofer.

• Too much bass or not enough bass? Move around

the room and see if the bass response changes.

It’s possible your listening position coincides with

a room mode where the low frequencies either

become exaggerated or nulled. If so, try moving

the subwoofer to a different position, or moving

your listening position. Also, try switching the

polarity switch.

Noise/Hum

• Check the signal cable between the mixer and

the subwoofer. Make sure all connections are

secure. These problems usually produce crackling

noises or hum.

• If connecting an unbalanced output to the SW•10

balanced input, make sure the shield is connected

to the unbalanced ground and to pin 1 of the XLR.

• If a CATV cable is connected to the system, try

disconnecting it. If the hum goes away, call your

cable carrier to check for proper grounding of the

cable.

• Make sure the signal cable is not routed near AC

cables, power transformers, or other EMI sources

(including wall warts and line lumps!). These

sources usually produce hum.

• Is there a light dimmer or other triac-based (SCR)

device on the same AC circuit as the subwoofer?

Dimmers cause buzzing noises. Use an AC line fi lter

or plug the subwoofer into a different AC circuit.

• If possible, listen to the signal source with

headphones plugged in. If it sounds noisy there, it’s

not the subwoofer.

Warranty Service

Details concerning Warranty Service are spelled

out in the Warranty section on page 15.

If you think your TAPCO SW•10 has a problem,

please do everything you can to confi rm it before

calling for service. Doing so might save you from the

deprivation of your subwoofer and the associated

suffering.

These may sound obvious to you, but here are

some things you can check. Read on.

Troubleshooting

No Power

• Our favorite question: Is it plugged in?

• Make sure line cord is securely seated in the line

cord socket and plugged all the way into the AC

outlet.

• Make sure the AC outlet is live (check with a tester

or lamp).

• Is the POWER switch in the ON position?

• If you are certain that the AC outlet is live and there

is still no power, it is possible the fuse has blown.

To remove and replace the fuse:
1.
Disconnect the power cord from the IEC socket.
2. Remove the fuse drawer by prying it open with
a small screwdriver. It will slide all the way out.

3. Remove the fuse and replace it with an
equivalent-type fuse.

115 VAC unit: 1.6 amp slo-blo (T 1.6 A H/250 V)

230 VAC unit: 800 milliamp slo-blo (T 800 mA H/250 V)

4. Replace the fuse drawer by pushing it all the
way back into the IEC socket.

If two fuses blow in a row, then something is very

wrong. See the “Repair” section on the next page

to fi nd out what to do.

FUSE

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