Toshiba ES4 - Manual (Page 35)

Features
Copy Mailbox
Stratagy General Description 01/03
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Copy Mailbox
System Availability: All systems
The Copy Mailbox feature enables the System Administrator to create new mailboxes by copying
an existing mailbox.
Benefit(s)
Saves the System Administrator time when installing new systems, upgrades and/or system
reprogramming by providing a template for creating mailboxes.
Copy Range
System Availability: All systems
The Copy Range feature enables the System Administrator to create any number of new User IDs
at one time by copying an existing User ID.
Benefit(s)
Saves the System Administrator time when installing new systems, upgrades and/or system
reprogramming by providing a template for creating User IDs.
Directory
System Availability: All systems
To contact a user when their extension number is not known, a caller enters the DTMF digits
corresponding to the first few letters of a user’s first or last name and Stratagy plays the recorded
name that matches the entered digits. The caller is then offered the option of selecting the name
and being transferred or hearing the next name.
Benefit(s)
Speeds call processing, by enabling callers to find the person they want to reach without requiring
operator assistance, or knowing their extension number.
Direct Transfer to Voice Mailbox (from Strata
CTX)
System Availability: All systems
Internal users of the Strata CTX can transfer a call directly to another user’s Stratagy mailbox
without having to wait for the call to first forward from the called party’s telephone.
This feature provides an efficient means to deliver callers to voice mail users, for example outside
sales personnel, who have not been assigned an active telephone extension within the Strata CTX.
In addition, the Direct Transfer to Voice Mailbox feature does not require a phantom extension
number to be programmed within the CTX.
Benefit(s)
Transfer to Voice Mail simplifies getting a call for a busy or absent employee to his/her mailbox. It
eliminates the need for the caller to enter the desired mailbox number after being connected to the
voice mail system.