T-Fal Emerilware - Manual (Page 15)

15
ONE YEAR LIMITED WARRANTY
The manufacturer warrants this product to be defect free in material and
workmanship for a period of one year from the date of purchase. Defective products
may be returned by the original purchaser or any subsequent owner within the
warranty period, postage pre-paid together with proof of purchase (register receipt)
to an authorized T-fal return facility.
If product is returned without proof of purchase it will be reviewed based on the
manufacturing production week and year to determine warranty coverage.
Defective products will be replaced at no charge including return postage if it falls
within the warranty timeframe.
The warranty does not apply to any unit that has been tampered with, nor to
damages incurred through improper use and care, faulty packing or mishandling by
any common carrier.
The manufacturer's sole obligation and your exclusive remedy under this warranty
are limited to such replacement. This is a limited warranty and is in lieu of all other
warranties, express or implied, including merchantability. This warranty gives you
specific legal rights. You may also have other legal rights varying from state to state
If you have a claim:
1) Do not return the product to the retailer from which it was purchased.
2) Please contact our consumer service department (1-800-395-8325
M-Th 8:30am - 5pm & Fr 8:30am - 4pm EST) for assistance and to ensure the
fastest possible resolution to the problem. Please have the model or type
number of your product on hand.
3) If it is determined that you should return your product for replacement - send the
product along with original proof of purchase and a description of the problem to
the closest authorized T-fal return facility (see www.T-falusa.com or call
1-800-395-8325)
4) Be sure to include your name, address and home telephone number with your
shipment. Another contact number is suggested in case you need to be
contacted.
5) Returns must be sent with all shipping charges pre-paid. We suggest that you
carefully wrap your package for shipping and send by insured and/or by traceable
means.