Where to get help, Appendix a where to get help, Awhere to get help – Texas Instruments TM5000 Series User Manual

Page 108

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A

Where To Get Help

Texas Instruments and your Texas Instruments authorized
reseller want you to succeed with your TI product. If you are
in the United States or Canada and have questions about or
operating difficulties with your TI product, follow these
steps to get support. If you are outside the United States or
Canada, contact one of the numbers listed in the back of
this appendix.

1.

Call your dealer.

Your dealer should be the first person you call when you
have questions or difficulties. Your dealer is familiar with
your system requirements and should be able to provide
you with the needed information or service.

2.

Call the appropriate TI number.

Customer Satisfaction Line

1-800-TI-TEXAS

(FAX 817-774-6660)

(TDD 817-774-6582)

Call the TI Customer Satisfaction Line (CSL) with service,
warranty, service contracts, or product support questions.
Hours of operation are 7:00 am to 10:00 pm Central
Standard Time, Monday through Friday.

Please have the following information available when calling
or faxing:

Name, address, daytime phone number

Product model

Brief description of the symptoms being observed
(include the software application you are using)

A-1

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