TurboChef Technologies Rapid Cook Oven Tornado - Manual (Page 35)

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Table 1: error Codes/faults, Possible Causes and suggested Remedies
The following is a list of fault codes and error messages, along with the possible problem(s) that the oven
may be experiencing. Please attempt the recommended action before calling Customer Service.
noTe: Any fault codes listed in bold will terminate a cook cycle upon discovery. F6 will not terminate a
cook cycle; however, it will alert the user of a possible air circulation problem.
Issue POssIBle CAuse(s) ResOluTION
no power to oven.
o
oven is not plugged in.
o
Main circuit breaker is tripped.
o
Plug oven in.
o
verify wall circuit breaker is on.
reset breaker and then power oven
back on.
oven is not warming
up properly.
o
oven is in off state.
o
Door is not closed.
o
oven has been switched off at
the main circuit breaker.
o
Press the oven on soft key.
o
Close the cook cavity door.
o
Press the back key until the oven
is in the off state – leave for two (2)
minutes. Unplug the oven – leave for
two (2) minutes. re-plug in the oven,
switch on the isolator/main power
supply, and press the oven on soft
key.
Display reads
“oven Door open”
and alarm sounds.
o
oven door is open.
o
Door switches are out of
alignment.
o
open and close the door several times.
o
Call Customer Service.*
oven is not
cooking properly.
o
oven is not clean. (Large
deposits of grease, carbon, or
food debris dilute the micro-
wave.)
o
incorrect group and/or
item name was selected for
the product.
o
Product was not cooked from
correct starting state (for
example, chilled or frozen).
o
Clean the oven following the cleaning
instructions on page 25.
o
Check to make sure correct food
group and/or item was selected for the
product being cooked.
o
ensure product was in the correct
state before being placed in the oven.
*For Customer Service, call 800.90 TUrBo/+1 214-379-6000 or your Authorized Distributor.
MAINTeNANCe ANd TROuBlesHOOTING