Tannoy WALKMAN W715 User Manual

Page 69

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I cannot charge the phone or battery

capacity is low
The charger is not properly connected

or the battery connection is poor.

Remove the battery and clean the

connectors.

The battery is worn out and needs to be

replaced. See Charging the battery on

page 9.

No battery icon appears when I start

charging the phone
It may take a few minutes before the

battery icon appears on the screen.

Some menu options appear in grey
A service is not activated. Contact your

network operator.

I cannot use Internet-based services
Your subscription does not include

data capability. Settings are missing or

incorrect.

You can download settings using the

setup wizard or by going to

www.sonyericsson.com/support.

I cannot send messages from my

phone
Most messages require a service

centre number to send them. The

number is supplied by your service

provider and is usually saved on the

SIM card. If the number to your service

centre is not saved on your SIM card,

you must enter the number yourself.

To send most picture messages, you

must set an MMS profile and the

address of your message server. If no

MMS profile or message server exists,

you can receive all the settings

automatically from your network

operator or at

www.sonyericsson.com/support.

To enter a service centre number

1

From standby select

Menu

>

Settings

>

the

Connectivity

tab >

Message

settings

>

SMS

and scroll to

Service

centre

. The number is shown if it is

saved on the SIM card.

2

If there is no number shown, select

Edit

.

3

Scroll to

New ServiceCentre

and select

Add

.

4

Enter the number, including the

international “+” sign and country

code.

5

Select

Save

.

Troubleshooting

69

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