TurboChef Technologies High h Batch 2 User Manual

Page 29

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For additional assistance or if the oven is experiencing a problem not listed above, call Customer Service
at 1-800-90TURBO, +1 214-379-6000, or your Authorized Distributor.

21

TrOuBLeSHOOTING TIPS

ISSue

POSSIBLe SOLuTION(S)

Oven is not receiving power.

o

Ensure the oven is plugged in.

o

Verify the wall circuit breaker is on.

o

Reset the breaker and then power up the oven.

Oven is not warming up properly

or F8 Fault Code is flashing on the

display.

o

Follow the deep cleaning procedures (pages 9-10) to

remove debris that may be preventing air circulation.

o

Reset the high-limit thermostat (press the red button

on the back of the oven).

o

Ensure the door is closed.

Oven is not cooking properly.

o

Follow the deep cleaning procedures (pages 9-10) to

remove debris that may be preventing air circulation.

o

Ensure the correct food group and/or food item is

selected for the product.

o

Ensure the product is cooked from the correct

starting state (e.g., fresh, frozen, etc.).

Fault Code –

F2: Cook Temperature Low

o

Ensure the door is closed.

o

Reset the high-limit thermostat (press the red button

on the back of the oven).

o

Repeat warm-up and allow the oven to idle for five

(5) minutes.

o

Reduce the amount of frozen product being cooked

at a given time.

Fault Code –

F6: EC Temp

o

Ensure the temperature around the oven is less than

120ºF (49ºC).

o

Ensure nearby appliances or fixtures are not

obstructing airflow into the back cooling fans.

o

Ensure the cooling fans on the back of the oven are

not clogged with debris.

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