Ultratec INTELE-MODEM - Manual (Page 25)

PROBLEMS AND SOLUTIONS
PROBLEMS AND SOLUTIONS • 21
I get double characters on my
screen when I’m typing to the
other computer or TTY.
Solution: The Duplex setting controls
the way characters are displayed on
your computer screen. There are only
two possible settings, Full-duplex and
Half-duplex. Here’s how to change from
one to the other:
Intele–Menu commands: Press the
Escape Key to enter Command Mode,
type F to change from Half-duplex to
Full-duplex or Full- to Half-duplex,
and press the Return Key to go back
on-line.
Hayes commands: Use the escape
sequence to enter command mode, type
ATF0 to change to Half-duplex, and
ATO to return to on-line mode. If
you’re already in Half-duplex, type
ATF1 to change to Full-duplex.
When I’m typing to another
computer or TTY, I don’t see
anything on my screen.
Solution: This problem is also corrected
by changing the Duplex setting. Follow
the same steps as in Problem 1.
Sometimes when I answer an
ASCII call, the characters that
come from the caller don’t make
sense.
Solution: If you answer a call in ASCII
and you see “garbage” characters on
the screen, you and the caller are
probably at different baud rates. Try
changing the speed.
Intele–Menu commands: The 3
Command controls the ASCII speed
setting. There are only two speeds:
110-baud and 300-baud. Each time you
type the command it switches from one
to the other. Press the Escape Key and
at the Command Line, type 3. Press
the Return Key to go back on-line. You
can see what the speed is by watching
the front panel lights. In ASCII code,
the HI light means 300 baud and LO
means 110 baud.
Hayes commands: The B Command
controls the modem’s speed. Use the
escape sequence to enter command
mode, type ATB3 to change to 300
baud or ATB4 to set 110 baud. Type
ATO to go back on-line.
When I press the Escape Key to
use the Intele–Menu command set,
the response message from the
modem doesn’t make any sense.
Solution: The modem is prompting you
to press the Spacebar. Even though the
message doesn’t make sense, pressing
the Spacebar should solve the problem.
When I press the Escape Key to
use the Intele–Menu command set,
nothing happens.
Solution: This may mean that your
software has already issued Hayes
commands to the modem in order to
enter terminal mode. The Escape Key
must be the first key you type after
you turn the modem on. Try typing
ATZ to reset the modem. If the modem
responds with OK, press the Escape
Key.
How do I download a file?
Solution: Neither the Intele–Menu nor
the Hayes command set can upload or
download files. You have to use your
communications software program to
do that.
My computer doesn’t have an
Escape Key.
Solution: Holding down the Control
Key and typing [ (open square bracket)
is the same as escape.