Additional support, Country voice online support hours, Model number serial number usr5421 – USRobotics MAXg User Manual
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Additional Support
Note: Your model number is 5421. You can find your serial number on the label of the Wireless MAXg
USB Adapter and on the side of the package. Write your serial number down. If you ever need to call
our Technical Support department, you will need this number to receive assistance.
1. Go to the User Guide on the Installation CD-ROM.
More configuration and advanced troubleshooting information is available in the User Guide on the Installa-
tion CD-ROM.
2. Go to the Support section of the U.S Robotics Web site at
www.usr.com
Many of the most common difficulties users experience have been addressed in the FAQ and Troubleshoot-
ing Web pages for your specific product.
3. Submit your technical support question using an online form at
http://www.usrcom/emailsupport
4. Call the U.S. Robotics Technical Support department.
Country Voice
Online
Support
Hours
United States & Canada (888) 216-2850
http://www.usr.com/emailsupport
9:00 A.M. - 5:00 P.M., M-F CST
Austria
07 110 900 116
http://www.usr.com/emailsupport/de
9:00 –17:00, M-F
Belgium (Flemish)
+32 (0)70 233 545
http://www.usr.com/emailsupport/ea
9:00 –17:00, M-F
Belgium (French)
+32 (0)70 233 546
http://www.usr.com/emailsupport/ea
9:00 –17:00, M-F
Denmark
+45 7010 4030
http://www.usr.com/emailsupport/uk
9:00 –17:00, M-F
Finland
+358 98 171 0015
http://www.usr.com/emailsupport/ea
9:00 –17:00, M-F
France
082 507 0693
http://www.usr.com/emailsupport/fr
9:00 –17:00, M-F
Germany 01805671548
http://www.usr.com/emailsupport/de
9:00
–17:00,
M-F
Hungary 01805671548
http://www.usr.com/emailsupport/hu
9:00
–17:00,
M-F
Ireland
+44 870 844 4546
http://www.usr.com/emailsupport/uk
9:00 –17:00, M-F
Italy 848
80
9903
http://www.usr.com/emailsupport/it
9:00 –17:00, M-F
Luxembourg
+352 342 080 8318
http://www.usr.com/emailsupport/bn
9:00 –17:00, M-F
Middle East/Africa
+44 870 844 4546
http://www.usr.com/emailsupport/me
9:00 –17:00, M-F
Netherlands
0900 20 25 857
http://www.usr.com/emailsupport/ea
9:00 –17:00, M-F
Norway
+47 23 50 0097
http://www.usr.com/emailsupport/ea
9:00 –17:00, M-F
Poland http://www.usr.com/emailsupport/pl 8:00
–18:00,
M-F
Portugal
+351 (0)21 415 4034
http://www.usr.com/emailsupport/pt
9:00 –17:00, M-F
Spain 902
117
964
http://www.usr.com/emailsupport/es 9:00
–17:00,
M-F
Sweden
+46 (0) 77 128 1020
http://www.usr.com/emailsupport/ea
9:00 –17:00, M-F
Switzerland
+0848 840 200
http://www.usr.com/emailsupport/de
9:00 –17:00, M-F
UK
0870 844 4546
http://www.usr.com/emailsupport/uk
9:00 –17:00, M-F
For current support contact information, go to the following Web site:
http://www.usr.com/support
Regulatory and warranty information are located in the User Guide on the Installation CD-ROM.
Model Number
Serial Number
USR5421