Vizio XVT472SV - Manual (Page 80)

VIZIO XVT472SV User Manual
80
www.VIZIO.com
LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS, WHICH VARY FROM STATE TO
STATE. THIS WARRANTY IS SUBJECT TO CHANGE WITHOUT NOTICE. CHECK www.VIZIO.com
FOR THE MOST CURRENT VERSION.
Personal Data
If your VIZIO product is capable of storing personal data and other information, ALL CONTENTS AND
INFORMATION WILL BE DELETED IN THE COURSE OF SOME IN-HOME AND ALL SHIP-IN
WARANTY SERVICE. If this occurs, your product will be restored to you configured as originally
purchased. You will be responsible for restoring all applicable data and passwords. Recovery and
reinstallation of user data is not covered under this Limited Warranty. In order to protect your personal
information, VIZIO recommends that you always clear all personal information from the unit
before it is serviced, regardless of the servicer.
Zero Bright Pixel Defect Guarantee
This policy covers “zero bright pixel” defects for the duration of the limited “ONE YEAR WARRANTY” on
select new product purchases. To determine if this guarantee applies to your product, refer to the
“DETAILS” tab of the model’s product information page (www.VIZIO.com) or look for the “zero bright
pixel” guarantee on the box.
VIZIO Return Policy
VIZIO's return policy allows for products purchased directly from VIZIO to be returned by the original
purchaser during the initial thirty (30) day period following the date of purchase. A VIZIO return
authorization number must first be obtained as provided below. The refund will be the purchase price
actually paid by the purchaser less a ten percent (10%) restocking fee per each item returned. Shipping
and handling are not refundable.
The return authorization number must first be obtained from VIZIO's Customer Service by emailing
[email protected] or by calling 949-428-2525, 6:00AM to 9:00PM Pacific Time, Monday
through Friday, and 10:00AM to 2:00PM Pacific Time, Saturday and Sunday. Please note that holiday
hours may vary. For up to date information, please visit www.VIZIO.com.
Products must be returned to the address specified by VIZIO Customer Service and must be shipped in
the original packaging, with freight prepaid to VIZIO, and must be received in new and unused condition.
The return authorization number must be included in the packaging. VIZIO reserves the right to assess
fees for any damaged or missing parts in addition to the ten percent (10%) restocking fee.
Return authorization numbers are valid for only fifteen (15) days from issuance. The customer is
responsible for and must prepay all shipping charges and shall assume all risk of loss or damage to the
product while in transit to VIZIO. If the product is returned to VIZIO (i) without a VIZIO return authorization
number, and/or (ii) beyond the fifteen (15) day period, and/or (iii) without proper packaging, VIZIO retains
the right to refuse delivery of such return or may return the unit to the customer at the customer's expense
and with no refund issued. This return policy does not apply to defective products. Please read VIZIO's
Limited Product Warranty for warranty terms and conditions.