Troubleshooting – VTech DS3111-3 User Manual

Page 49

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46

Problem

Suggestion

The system does

not receive caller ID

or the system does

not display caller ID

during call waiting.

Make sure you subscribe to caller ID with call waiting features services provided by the local

telephone company.
The caller may not be calling from an area which supports caller ID.
Both you and the caller’s telephone companies must have compatible caller ID systems.
If you subscribe to DSL Internet service, you must install a DSL filter to the telephone line

between the telephone base and the telephone line jack. Contact your DSL service provider

for filter information.



Caller ID entries

do not match the

numbers I need to

dial.

Although the call log entries you receive have 10 digits, (the area code plus the seven-digit

number) in some areas, you may need to dial only the seven digits, or a 1 plus the seven digits,

or a 1 plus the area code plus the seven digits. You can change the number of digits that you

dial from the call log. While reviewing the call log, press

# repeatedly to display these dialing

options for local and long distance numbers before dialing or saving the telephone number.

Troubleshooting

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