Troubleshooting – VTech CS5111-3 User Manual

Page 41

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38

Troubleshooting

Problem

Suggestion

The telephone does

not rng when there s

an ncomng call.

Make sure the rnger s on (page 9).
Make sure the telephone lne cord and power adapter are plugged n properly (page 2).
The handset may be too far from the telephone base. Move t closer to the telephone base.
There may be too many extenson telephones on the telephone lne to allow all of them to rng

smultaneously. Try unpluggng some of them.
If the other telephones n your home are havng the same problem, the problem s n the wrng

or local servce. Contact the local telephone company (charges may apply).
Other electronc products can cause nterference to your cordless telephone. Try nstallng your

telephone as far away as possble from the followng electronc devces: wreless routers, rados,

rado towers, pager towers, cellular telephones, dgtal telephones, ntercoms, room montors,

televsons, VCRs, personal computers, ktchen applances, and other cordless telephones.
Test a workng telephone at the telephone jack. If another telephone has the same problem, the

problem s n the telephone jack. Contact your local telephone company (charges may apply).
The telephone lne cord mght be malfunctonng. Try nstallng a new telephone lne cord.
Remove and re-nsert the battery and place the handset n the telephone base.
Wat for the handset to synchronze wth the telephone base. Allow up to one mnute for ths

to take place.






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