Troubleshooting – VTech CS5111-3 User Manual

Page 45

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42

Problem

Suggestion

The system does

not receve caller ID,

or the system does

not dsplay caller ID

durng call watng.

Make sure you subscrbe to caller ID wth call watng features provded by the local telephone

company.
The caller may not be callng from an area whch supports caller ID.
Both you and the caller’s telephone companes must use equpment whch are compatble

wth caller ID servce.
If you subscrbe to hgh-speed Internet servce (Dgtal Subscrber Lne - DSL) through your

telephone lines, you must install a DSL filter between the telephone base and the telephone

wall jack. The filter will prevent noise and caller ID problems caused by DSL interference.

Please contact your DSL service provider for more information about DSL filters.


Caller ID entres do not

match the numbers I

need to dal.

Although the call log entres you receve have 10 dgts, (the area code plus the seven-dgt

number,) n some areas, you may need to dal only seven dgts, or a 1 plus the seven dgts,

or a 1 plus the area code plus the seven dgts. You can change the number of dgts that you

dal or store from the call log.
Whle revewng the call log, press

# repeatedly to dsplay these dalng optons for local and

long dstance numbers before dalng or savng the telephone number.

Troubleshooting

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