VTech VT2024-20 - Manual (Page 7)

Call your local telephone company.
You Hear Noise In The Handset, And None Of The Keys
Or Buttons Work
• Make sure the power cord is plugged in.
Common Cure For Electronic Equipment
If the unit does not seem to be responding normally, then try putting the Handset in
In Case Of Difficulty
the cradle. If it does not seem to respond, do the following (in the order listed) :
1. Disconnect the power to the Base.
2. Disconnect the Handset battery, and spare battery pack, if applicable.
3. Wait a few minutes.
4. Connect power to the Base.
5. Re-install the battery pack(s).
6. Watch for Handset to display :
12 13
What does this limited warranty cover?
• The manufacturer of this VTECH product, VTECH Communications, warrants to the
holder of a valid proof of purchase (“Consumer” or “you”) that the product and all
accessories provided by VTECH in the sales package (“Product”) are free from material
defects in material and workmanship, pursuant to the following terms and conditions,
when installed and used normally and in accordance with operation instructions. This
limited warranty extends only to the Consumer for Products purchased and used in
the United States of America.
What will VTECH Communications do if the Product is not free from
material defects in materials and workmanship during the limited
warranty period (“Materially Defective Product”)?
• . During the limited warranty period, VTECH’s authorized service representative will
repair or replace at VTECH’s option, without charge, a Materially Defective Product.
If we repair this product, we may use new or refurbished replacement parts. If we
choose to replace this product, we may replace it with a new or refurbished product
of the same or similar design.VTECH will return repaired or replacement products
to you in working condition. VTECH will retain defective parts, modules, or equipment.
Repair or replacement of Product, at VTECH‘S option, is your exclusive remedy. You
should expect the repair or replacement to take approximately 30 days.
How Long is the limited warranty period ?
• The limited warranty period for the product extends for ONE(1)YEAR from the date
of purchase if we repair or replace a Materially Defective Product the terms of this
limitad warranty. this limited warranty also applies to repaired or replacement Products
for a period of either (a) 90 days from the date the repaired or replacement Product
is shipped to you or (b) the time remaining on the original one-year limited warranty.
whichever is longer.
What is not covered by this limited warranty ?
This limited warranty does not cover
1. Product that has been subjected to misuse, accident, shipping or other physical damage,
improper installation, abnormal operation or handling, neglect, inundation, fire, water
or other liquid intrusion; or
2. Product that has been damaged due to repair, alteration or modification by anyone other
than an authorized service representative of VTECH; or
3. Product to the extent that the problem experienced is caused by signal conditions,
network reliability or cable or antenna systems; or
4. Product to the extent that the problem is caused by use with non-VTECH electrical
accessories; or
5. Product whose warranty/quality stickers, Product serial numbers plates or electronic
serial numbers have been removed, altered or rendered illegible; or
6. Product purchased, used, serviced, or shipped for repair from outside the United
Warranty Statement
of them to ring. Try unplugging some of the other phones.
You Hear Other Calls While Using Your Phone
• Disconnect your Base Unit from the telephone jack, and plug in a regular telephone.
If you still hear other calls, the problem is probably in your wiring or local service.
• You may have too many extension phones on your telephone line to allow all
then