Troubleshooting, Appendix – VTech LS6117-19 User Manual

Page 43

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39

Appendix

Troubleshooting

Problem

Suggeston

There s nterference

durng a telephone

conversaton.

My calls fade out when

I am usng the cordless

handset.

The handset may be out of range. Move t closer to the telephone base.
Do you have DSL service? If yes, you must have a DSL filter installed at every telephone wall

jack that has a telephone connected to t (page 2). Contact your DSL servce provder for DSL

filters and installation instructions.
Applances or other cordless telephones plugged nto the same crcut as the telephone base

can cause nterference. Try movng the applance or telephone base to another outlet.
Other electronc products can cause nterference to your cordless telephone. Try nstallng your

telephone as far away as possble from the followng electronc devces: wreless routers, rados,

rado towers, pager towers, cellular telephones, dgtal telephones, ntercoms, room montors,

televsons, VCRs, personal computers, ktchen applances, and other cordless telephones.
If your telephone s plugged n wth a modem or a surge protector, plug the telephone (or

modem/surge protector) nto a dfferent locaton. If ths doesn’t solve the problem, relocate your

telephone or modem farther apart from each other, or use a dfferent surge protector.
The locaton of your telephone base can mpact the performance of your cordless phone. For

better reception, install the telephone base in a centralized location within your home or office,

away from walls or other obstructons. In many envronments, elevatng the telephone base

wll mprove overall performance.
Dsconnect the telephone base from the telephone wall jack and plug n a corded telephone.

If calls are stll not clear, the problem s probably n the wrng or local servce. Contact your

local servce company (charges may apply).
If the other telephones n your home are havng the same problem, the problem s n the wrng

or local servce. Contact the local telephone company (charges may apply).


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