Troubleshooting, Appendix – VTech LS6117-19 User Manual

Page 45

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41

Appendix

Troubleshooting

Problem

Suggeston

The system does not

receve caller ID or

the system does not

dsplay caller ID durng

call watng.

Make sure you subscrbe to caller ID wth call watng features provded by the local telephone

company.
The caller may not be callng from an area whch supports caller ID.
Both you and the caller’s telephone companes must use equpment whch are compatble

wth caller ID servce.
Caller ID data may not be dsplayed on your phone f you answer a call at or before the second rng.

Ths would also apply to an answerng devce that answers the call at or before the second rng.
If you subscribe to DSL Internet service, install a DSL filter to the telephone line between the

telephone base and the telephone line jack. Contact your DSL service provider for filters and

nstallaton nstructons.


Caller ID entres do not

match the numbers I

need to dal.

Although the call log entres you receve have 10 dgts, (the area code plus the seven-dgt

number), n some areas, you may need to dal only the seven dgts, or a 1 plus the seven dgts,

or a 1 plus the area code plus the seven dgts. You can change the number of dgts that you

dal from the call log.
Whle revewng the call log, press

# repeatedly to dsplay these dalng optons for local and

long dstance numbers before dalng or savng the telephone number.

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