Troubleshooting – VTech LS6117-19 User Manual

Page 44

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40

Troubleshooting

Problem

Suggeston

I hear other calls when

usng the telephone.

Dsconnect the telephone base from the telephone wall jack. Plug n a dfferent telephone. If

you stll hear other calls, the problem s probably n the wrng or local servce. Call your local

telephone company.

I hear nose on the

cordless handset, and

none of the keys or

buttons works.

Make sure the telephone lne cord s plugged n securely.

My caller ID features are

not workng properly.

Caller ID s a subscrpton servce. You must subscrbe to ths servce from your local telephone

company for ths feature to work on your telephone.
The caller may not be callng from an area whch supports caller ID.
Both you and the caller’s telephone companes must use equpment whch are compatble

wth the caller ID servce.
The caller ID information will be displayed after the first or second ring. Caller ID data may not

be dsplayed on your phone f you answer a call at or before the second rng. Ths would also

apply to an answerng devce that answers the call at or before the second rng.
If you subscribe to DSL Internet service, install a DSL filter to the telephone line between the

telephone base and the telephone line jack. Contact your DSL service provider for filters and

nstallaton nstructons.


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