Trouble-shooting guide – Walker W1100 User Manual

Page 20

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W-1100 Clarity Extra

20

•␣ Loss Of Numbers

Programmed Into Memory

—Your Clarity phone will maintain its
memory for up to 12 hours during a power
loss. If you unplug the phone from the
telephone line for long periods or lose your
phone service for an extended period of
time you will need to reprogram the phone.

Programming Personal

Access Codes

•␣ Difficulty Programming

Account Numbers

—Your TONE/PULSE selector must be

switched to the TONE mode to enter
account numbers. This is because most
interactive phone systems require TOUCH
TONE to operate. If your phone service is
rotary service, you must have the switch
set to PULSE to dial a number. Once you
are connected move the switch to TONE
and enter your responses using TOUCH
TONE mode. When your call is complete
move the switch back to PULSE so you
are ready to make your next call.

Dialing Problems

•␣ Can’t Dial Out

—Make sure that TONE/PULSE switch is
set correctly. Phone should be set to
TONE if you have touch tone service from
your phone company. Phone should be set
to PULSE if operating with rotary dial
service.

•␣ Phone Doesn’t Dial Out

On First Attempt

—Your phone may be at the end of a

long line of phones, due to the way the
phone company installed the wiring in your
neighborhood. In this case, your phone
may not get enough power from the phone
line. Try waiting 3-5 seconds after lifting
the handset before dialing the number.
Wait for the sound level indicator to light
solid before dialing.

Programming Problems

•␣ Can’t Store Numbers

Into Memory

—Your new Clarity phone must charge for
two (2) hours before you can program any
numbers into it.

TROUBLE-SHOOTING GUIDE

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