3 problem with the link quality, 4 problems communicating with other computers – ZyXEL Communications G-202 User Manual

Page 72

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ZyXEL G-202 User’s Guide

72

Chapter 7 Troubleshooting

7.3 Problem with the Link Quality

7.4 Problems Communicating With Other Computers

Table 22 Troubleshooting Link Quality

PROBLEM

CORRECTIVE ACTION

The link quality

and/or signal

strength is poor all

the time.

Search and connect to another AP with a better link quality using the Site Survey

screen.
Move your computer closer to the AP or the peer computer(s) within the

transmission range.
There may be too much radio interference (for example microwave or another AP

using the same channel) around your wireless network. Lower the output power of

each AP.
Make sure there are not too many wireless stations connected to a wireless

network.

Table 23 Troubleshooting Communication Problem

PROBLEM

CORRECTIVE ACTION

In wireless station

mode, the

computer with the

G-202 installed

cannot

communicate with

the other

computer(s).

In Infrastructure Mode

Make sure that the AP and the associated computers are turned on and

working properly.

Make sure the G-202 computer and the associated AP use the same SSID.

Change the AP and the associated wireless clients to use another radio

channel if interference is high.

Make sure that the computer and the AP share the same security option and

key. Verify the settings in the Profile Security Setting screen.

If you are using WPA(2) or WPA(2)-PSK security, try changing your encryption

type from TKIP to AES or vice versa.

In Ad-Hoc (IBSS) Mode

Verify that the peer computer(s) is turned on.

Make sure the G-202 computer and the peer computer(s) are using the same

SSID and channel.

Make sure that the computer and the peer computer(s) share the same

security settings.

Change the wireless clients to use another radio channel if interference is high.

In access point

mode, the wireless

station(s) cannot

associate to the G-

202.

Verify that the computer with the G-202 installed is turned on.
Make sure the wireless station(s) uses the same SSID as the G-202.
Make sure the wireless station(s) uses the same security settings.
Verify that the wireless station(s) is not blocked in the MAC Filter screen.

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