Abcoffice – Zebra Technologies P310 User Manual

Page 32

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RED INDICATOR
ILLUMINATES

Printer alert: Ribbon
Print Head Bracket open
Card Jam
Ribbon Jam
Command Error
The printer stops working

1. Check Print Head Bracket is closed.
2. Check if you are using correct card type
(see Technical Specifications).
3. Check Card Thickness Control Lever is
properly adjusted for correct card
thickness (see Chapter 2 - Loading Cards).
4. If two cards are fed into printer at same
time:
- Open cover & remove Card Cleaning
Cartridge, empty feeder, pull jammed
cards out. Replace Card Cleaning
Cartridge.
- Remove cards from Card Cartridge, shuf-
fle them and replace.
5. Check ribbon is loaded correctly inside
printer.
6. Check command.

RED INDICATOR
FLASHES

Magnetic Encoder alert:
The Printer ejects card and stops.

1. Check that you are using correct mag-
netic card type (for low or high coercivity
encoding).
2. Verify Command Syntax.
3. Call technical support.

AMBER & RED
INDICATORS
FLASH

Cleaning alert:
The Printer needs cleaning.

1. Printer cleaning required. See Chapter
4.

ALL INDICATORS
FLASH

Print head alert:
Cool down mode
Printing stops

1. Printing will restart automatically after a
few seconds.

NO INDICATOR
ILLUMINATES

Power cord
The power switch is ON.

1. Make sure power cord is plugged in
properly at both ends.
2. Call technical support.

24

980261-001 Rev.C

800-658-8788

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