Zebra Technologies Cameo Portable Encoding Printer - Manual (Page 20)

20
UMAN-PEP
TROUBLESHOOTING
Self Test:
Perform the self test as described in the Controls sec-
tion. Unit should print a line of interlocking “x” characters
to insure all elements of the print head are working, print
out the version of software loaded in the printer and then
print two reports. The first report indicates model, ROM
version, serial number, baud rate, etc. The second report
contains application information. If no second report
appears, there is no application loaded.
Troubleshooting Guide
No power
• Check battery, recharge or replace as necessary.
Media does not feed:
• Be sure media compartment cover is closed and latched.
Poor or faded print:
• Clean print head.
• Check/replace battery.
• Check quality of media.
Partial/missing print:
• Check media alignment
• Clean print head.
• Verify media compartment cover is closed and latched
Prints illegible characters:
• Check baud rate.
No print:
• Check baud rate
• Replace battery
• Check cable connection to terminal
• Wireless units: verify communication link between printer and
terminal