Zebra Technologies P310i - Manual (Page 30)

P310 i Plastic Card printer
Card
Printer
Solutions
General information
Getting started
Operation
Cleaning
Specifications
Appendix A
Appendix B
Troubleshooting
Printing a card
Appendix C
23
RED INDICATOR
ILLUMINATES
Printer alert:
Print Head Bracket open
Card Jam
Ribbon Jam
Command Error
The printer stops working.
RED INDICATOR
FLASHES
Magnetic Encoder alert:
The printer ejects card and stops
AMBER & RED
INDICATORS
FLASH
Cleaning alert:
The printer needs cleaning
ALL INDICATORS
FLASH
Print Head alert:
Cool down mode
Printing stops
NO INDICATOR
ILLUMINATES
Power cord:
The power switch is ON
1. Check Print Head Bracket is closed.
2. Check if you are using correct card
type (see Technical Specifications).
3. Check Card Thickness Control Lever is
properly adjusted for correct card
thickness (see Chapter 2 - Loading
Cards)
4. If two cards are fed into printer at
same time:
- Open cover & remove Card Cleaning
Cartridge, empty feeder, pull jammed
cards out. Replace Card Cleaning
Cartridge.
- remove cards from Card Cartridge,
shuffle them and replace.
5. Check ribbon is loaded correctly
inside printer.
6. Check command.
1. Check that you are using correct
magnetic card type (for low or high
corcivity encoding).
2. Verify Command Syntax.
3. Call technical support.
1. Printer cleaning required
(see Chapter 4 - Cleaning)
1. Printing will restart automatically after
a few seconds.
1. Make sure power cord is plugged in
properly at both ends.
2. Call technical support.