Gb troubleshooting – Plantronics Discovery 610 User Manual
Page 46
gB TrOUBLEsHOOTing
POSSIbLE CAUSE
SOLUTION
Headset was not in discovery mode when
mobile phone menu selections were made.
See page 14 “Pairing”.
Incorrect menu selections were
made on your cellular phone.
See page 14 “Pairing”.
MY HEaDsEt DoEs not WorK WitH MY PHonE.
POSSIbLE CAUSE
SOLUTION
Mute is turned on.
Press both sides of the
volume/mute button simultaneously.
callErs cannot HEar ME.
POSSIbLE CAUSE
SOLUTION
The headset is not turned on.
Press the call control button for 2 seconds until you hear
a beep or see the headset status indicator glow blue.
Your headset is out of range.
Move the headset closer
to the phone or Bluetooth device.
Your headset battery is flat.
Charge your battery using the AC
power adapter supplied.
The listening volume is too low.
Press the top part of the volume/mute button
to increase the sound heard in the headset.
i cannot HEar callEr/DiallinG tonE.
i DiD not EntEr MY Pass KEY.
POSSIbLE CAUSE
SOLUTION
Your phone did not locate the headset.
Repeat the pairing process on page 14.
Incorrect menu selections were
made on your cellular phone.
Repeat the pairing process on page 14.