Trouble shooting – Plantronics SupraPlus Wireless User Manual

Page 42

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Problem

My headset stops responding to button presses.

Remove and re-install the battery pack (see page ).

Problem

My headset does not work with my telephone.

Ensure your battery is fully charged.

Ensure you have registered the headset with your DECT™ telephone (see section

Registering Your Headset).

Problem

Callers cannot hear me.

Ensure the microphone is aligned with your mouth.

Check that the headset is not in MUTE mode.

Problem

I cannot hear callers.

Increase the volume using the VOLUME control.

Ensure the headset speaker is positioned snugly over your ear.

TRoUBLE ShooTING

GB TRoUBLE ShooTING

GB WARRANTy & SERVICE

• Plantronics guarantees the satisfactory condition of the equipment with

regard to manufacturing and material defects for 2 years from the date of

purchase. (Please retain the original receipt).

• This product should be installed and used in accordance with the

instructions detailed in this user guide, and serviced at an approved

Plantronics Service Centre. Failure to comply with these conditions may

render the warranty void.

• This does not affect your statutory rights.

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