Investigating malfunctions, Cleaning the door glass – Candy GO L User Manual

Page 14

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Plug not in socket.

Not switched on.

Power failure.

Fuse blown.

Door open.

See cause 1.

Tap turned off.

Programme selector not correctly positioned.

Fill hoses are kinked

Kink in discharge hose.

Foreign bodies in filter

House drain is blocked

Leaking gasket between tap and water inlet

hose.

House drain is blocked

Soap drawer blocked with soap residues

Water has not yet drained away.

"No spin" selected (certain models only).

Washing machine not completely level.

Transit brackets not removed yet.

Load not distributed evenly.

Two minutes have not elapsed since the

programme finished.

No water fill.

No pump out.

Machine overfilled with water.

1. Does not work on any

programme

2. Does not fill with water

3. Water does not drain away

4. Water on floor around the

washing machine

5. Does not spin

6. Machine vibrates a lot

during spin

7. Door will not open

8. Display reads error

0, 1, 5, 7, 8, 9

9. Display reads error 2

10. Display reads error 3

11. Display reads

error 4

Plug it in.

Switch on.

Check.

Check.

Close door.

Check.

Turn on tap.

Position programme selector correctly.

Straighten fill hoses

Straighten discharge hose.

Examine filter (see pages 25-26)

Clean drain

Replace gasket and tighten hose and tap

well.

Clean drain

Clean soap drawer

Wait a few minutes for machine to empty.

Reset button or turn "no spin" knob.

Adjust the special adjustable feet.

Remove transit brackets.

Rearrange the laundry evenly.

Wait two minutes.

Call service.

Check water supplies are on.

Check drain is clear.

Check drain hose is not kinked.

Turn off water supply to machine.

Call service.

Investigating malfunctions

What might be the cause of…
Defects you can remedy yourself

MALFUNCTION

CAUSE

REMEDY

The machine makes a
different noise when
spinning! This is because it
has a brush motor for better
performance.

Only a small level of water can be
seen in the drum! This is because
new machines do not use much
water, yet achieve the same standard
of washing and rinsing.

27

Cleaning the door glass

Regularly clean the door glass with a damp cloth. A build
up of soiling and
residues from the water may result in water leaking from
the door.
Do not use abrasive cleaners as they can scratch the
surface.

Transporting the appliance or long

periods when appliance is not in

use

If the appliance is being transported or is out of use for
long periods in unheated places, all remaining water
must be completely removed from the hoses.
Ensure mains power is off, then unclip the hose and
point it downwards into a basin until all the water has
emptied out.
When finished, repeat the operation in the reverse order.

26

Attention: if the filter needs cleaning while there is
washing still in the drum, follow the instructions on the
following page to empty the water. This will prevent
excessive loss of water via the filter.

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