Maintenance, Handling, Troubleshooting – Activeforever Lotus Water Treatment System (Replacement Filter) User Manual

Page 12

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MAINTENANCE

HANDLING:

When moving or transporting your water processor, make sure the Processing Carafe is locked in place. DO NOT
REMOVE THE FILTER and keep the unit in an upright position at all times
.

If the unit is not used for a long period of time, the carbon-filter block should be discarded and a new one must be
installed. See “Installing a New Carbon Filter” page 8-9.

We recommend that the unit be stored in a dry and clean place at room temperature. Do not allow
the unit to freeze. If the unit is not used for a long period of time remove filter and put it in refrigerator.

TROUBLESHOOTING:

Situation

Solution

I plugged the unit in, pressed the process button, and
nothing happened.

• Ensure that the carbon-block filter is properly installed. See

“Installing a New Carbon-Block Filter” for instructions. Without the
carbon-block filter properly in place, the unit will not be allowed to
process any water.

• The Processing Carafe must be locked in position
• If any control panel lights are on. See the appropriate information

below on the chart.

• If no lights are on, there could be a problem with the power supply.

Try plugging the unit into another outlet. If the unit does not turn
on, contact us at 1-800-808-1724 .

The bubbling action slowly disappeared and stopped during the
ozonation process.

If you haven’t accidentally pressed the process button and stopped
the cycle, unplug the system and DO NOT drink the water.

The status indicator light is flashing amber.

The status indicator light flashes intermittently between green
and amber.

The status indicator light is solid amber.

If the amber light is flashing, this means the carbon-block filter will
soon need to be replaced.

The Water processor unit is in the lake or well water mode and the
filter will soon need to be replaced.

The carbon-block filter needs to be replaced.

The auto dispense button shut off before my water was
completely dispensed.

At times, there may be fluctuations in the local power supply which
could cause this to happen. Use the manual dispense button to
dispense the remaining water.

The “process” light is flashing green slowly.

The Processing Carafe is not locked properly into place. Try rotating
clockwise until you feel it lock. When the process light turns off, press
the process button again to start the process.

The “process” light is flashing green quickly, and the manual
dispense light is red.

It appears water is leaking from the bottom of the system.

Please contact 1-800-808-1724

The manual dispense light flashes red for several seconds when I try
to dispense water.

Water has been left in the Processing Carafe for more that 12 hours.
Unlock the Processing Carafe, take it to the sink and add water (if
necessary) to bring water to the fill line, then return it to the base unit
and lock the Processing Carafe in place. Restart by pressing the
process button.

I accidentally hit the process button while the empty treatment
chamber was locked on the base.

Press the process button a second time. This will terminate the action
immediately. To start the treatment process again, unlock the
Processing Carafe from the base and fill with water to the fill line.
Lock it into place and then press the process button once to
start treatment.

I pressed the “process” button during the ozonation process.

By pressing the process button during treatment, you have stopped
the ozonation treatment. You can easily restart the process by
pressing the process once again.

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