Troubleshooting – Acura 2011 RL Navigation User Manual

Page 156

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Navigation System

155

Troubleshooting

* If the error persists, or is shown for a wide area, see your dealer.

Screen Error Message

Solution

Navigation system is unable to acquire a proper GPS

signal.

Make sure there is nothing on the rear shelf blocking the GPS antenna (aftermarket

metallic window tinting or aftermarket devices placed on the rear shelf like radar

detectors, cell phones, or loose items). If the rear shelf is clear of objects, move the

vehicle to an open space away from tall buildings, trees, etc.

Navigation unit door is open or No DVD disc is inserted.

Please check system.

Make sure that the navigation DVD disc is inserted with the label side up and the

navigation unit door is fully snapped closed (see page 127).

No DVD disc. Please check system.

Check that the navigation DVD disc is inserted with the label side up (page 127). If the

problem persists, see your dealer.

DVD disc reading error (unformatted). Please consult

your dealer.

Check the DVD disc surface for deep scratches or other damage. Make sure you are

using a navigation DVD (white-colored label). The system cannot read other mapping

databases or video DVDs. If the problem persists, see your dealer.

Display temp is too high. System will shut down until

display cools down.

This message will appear briefly when the display temperature is too high, and then the

display will turn off until the temperature cools down. The system will turn back on

when the display cools down.

Outside temperature is low. System will take a while to

start up.

The temperature is below -22°F and the navigation ECU has difficulty reading the

DVD. The system will start up when the temperature warms up.

Navigation system voice recognition cannot be activated

when another unit is using the audio system.

Bluetooth

® HandsFreeLink® can override the navigation system. Make sure the

HFL

TALK button is not on when you press the NAVI TALK button, or the message will

appear. Simply press the

HFL BACK button to resume control of the navigation voice

buttons.

Route has not been completed. Please try again from a

different location.

This message will appear when you are routing to or from a place (new area) that is not

in the database. Try planning a different route to or from a different location.*

No alternate route found. Original route will be followed. No alternative route method was found. The original route method will be used.*

Ensure that a road name is displayed at the bottom of the map.

This destination cannot be found in database.

The destination was not found in the database. Try another destination nearby, or select

the destination with the

Interface Dial.*

Please operate climate control after starting engine.

The engine needs to be running in order to operate the climate control.

Vehicle is out of the database coverage area.

The vehicle is located outside of the mapped area provided by your navigation DVD.

See page 129 for map coverage.

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