Frequently asked questions – Acura 2012 TL Navigation User Manual
Page 158
Frequently Asked Questions
Navigation System
157
Traffi c
Problem
Solution
My AcuraLink Real-Time Traffi c is missing and is not
displaying properly. What is wrong?
Verify the following:
• Check the traffi c icon on the icon bar, and the icon options for traffi c. Page
63 walks you through the verifi cation steps.
• Your XM traffi c subscription may have expired. Call XM at (800) 852-
9696 and verify your account status. If your subscription has lapsed, you
may need to request a “rapid refresh.” After XM refreshes your account
status, leave the vehicle running outside for 30 minutes to receive the
refresh. See page 126 for the status of your subscription.
• It is possible that there is a temporary technical problem with your
metropolitan area traffi c. You can call Acura Client Relations to see if
there is an outage (page 134 ).
• If the situation persists, see your Acura dealer for assistance.
• AcuraLink relies on a satellite signal. It will not work in Alaska, Hawaii,
Canada, Puerto Rico, and Mexico.
When I am driving a route on the freeway and Traffi c
Rerouting is
ON
, sometimes the system provides a
detour route. Why is this?
The system will provide a detour route to your destination only if it can fi nd a
considerably faster route than the original one.
While traveling on my route on the freeway, the system
has me exit and take an alternate freeway with unknown
fl ow speeds or surface streets. Why is this?
Based on freeway congestion along your route, the system predicted that
taking an alternate freeway or surface streets would be faster. Use your own
experience to determine whether the alternate route would be faster.
How can I ignore the detour route and return to the
original route?
Turn Traffi c Rerouting to
OFF
in Setup, under Routing & Guidance (page 112 ).