Usb interface troubleshooting – Garmin StreetPilot 2820 User Manual

Page 59

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StreetPilot 2820 Owner’s Manual



a

PPendix

USB Interface Troubleshooting

Problem/Question

Solution/Answer

How do I know my StreetPilot is in

USB Mass Storage Mode?

When your StreetPilot is in USB Mass Storage Mode, a picture of a StreetPilot connected to a

computer is shown. Also, your computer should show a new Removable Disk Drive listed in My

Computer.

My computer never senses that

the StreetPilot is connected.

1. Unplug the USB cable from your computer.
2. Load the USB drivers to your computer. See

page 22

.

3. Plug the USB cable into your computer. Select

USB Mass Storage.

I cannot find any drives named

“GARMIN” in my list of drives.

Try the solution listed above.

If you have several network drives mapped on your computer, Windows may have trouble

assigning drive letters to your StreetPilot drives. Follow the steps on the

next page

to assign your

drive letters.

A message saying “Unsafe

Removal of Device” appears when

I unplug the USB cable.

When you are ready to disconnect your StreetPilot from your computer, double-click the

Unplug

or Eject

icon in your system tray. Select “USB Mass Storage Device” and click

Stop

. Select

the StreetPilot drives and click

OK

. You can disconnect your StreetPilot from your computer now.

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