Photo submission process: using u.s. mail, Dealer id or code – Spicer Power Divider Unit (PDU) Cover to Carrier Leak User Manual

Page 5

Advertising
background image

PHOTO SUBMISSION PROCESS: USING U.S. MAIL

If Internet access is not available a repairing dealers can submit a hard copy of a digital picture or 35mm photo
through the U.S. Postal service. Follow the steps outlined below.


1. Take one picture of the Power Divider cover that is leaking.

a. Pictures should be taken from approximately 3 feet. This works best.
b. The picture must be clear, in focus and bright enough to show the extent of the leak


2. Record dealer and vehicle information with each photo claim.

a. This must be completed with the following information.


DEALER ID OR CODE
CHASSIS # (LAST 6 OF VIN)
DATE IN SERVICE
FAILED DATE
MILEAGE AT FAILURE

3. Mail hard copy of photo with the above vehicle information to address listed below.


Dana- Commercial Vehicle Systems Division

P.O.

Box

4097

Kalamazoo,

MI

49003-4097




Reminder:

Warranty Claim will not be processed until a picture is received

.

Also Note: If picture received has previously been submitted for a repair on a different chassis the current

claim will be denied.






For spec’ing or service assistance, call 1-800-

621-8084 24 hours a day, 7 days a week.

Or visit our web site at:

http://www.

spicerparts.com

Dana Corporation

ABIB-0413 Copyright

Dana

Corporation,

2004

Heavy Vehicle Technologies and Systems Service

November 2004

All Rights Reserved.

P.O. Box

321

Printed in U.S.A.

www.dana.com

Toledo, Ohio 43697-0321

5

Advertising