4 rectify faults – VEGA VEGABAR 83 Modbus and Levelmaster protocol - Operating Instructions User Manual

Page 51

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51

8 Diagnosis, asset management and service

VEGABAR 83 • Modbus and Levelmaster protocol

46295-EN-131107

Code
Text mes-

sage

Cause

Rectification

M501
Error in the

non-active

linearization

table

– Index markers are not con-

tinuously rising, for example

illogical value pairs

– Check linearization table

– Delete table/Create new

M502
Error in the

event memory

– Hardware error EEPROM

– Exchanging the electronics

– Send instrument for repair

M504
Error on an

device inter-

face

– Hardware defect

– Check connections

– Exchanging the electronics

– Send instrument for repair

M507
Error in the

instrument

settings

– Error during setup

– Error when carrying out a

reset

– Carry out reset and repeat

setup

8.4 Rectify faults

The operator of the system is responsible for taking suitable meas-

ures to rectify faults.

The first measures are:

Evaluation of fault messages, for example via the display and

adjustment module

Checking the output signal

Treatment of measurement errors

Further comprehensive diagnostics options are available with a PC

with PACTware and the suitable DTM. In many cases, the reasons can

be determined in this way and faults rectified.

Depending on the reason for the fault and the measures taken, the

steps described in chapter "Setup" must be carried out again or must

be checked for plausibility and completeness.

Should these measures not be successful, please call in urgent cases

the VEGA service hotline under the phone no. +49 1805 858550.
The hotline is also available outside normal working hours, seven

days a week around the clock.
Since we offer this service worldwide, the support is provided in

English. The service itself is free of charge, the only costs involved are

the normal call charges.

Reaction when malfunc-

tions occur

Procedure for fault recti-

fication

Reaction after fault recti-

fication

24 hour service hotline

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