VEGA WEIGHTRAC 31 Foundation Fieldbus - Manual (Page 62)

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9 Diagnostics and service
WEIGHTRAC 31 • Foundation Fieldbus
42375-EN-131120
•
In the factory
•
Or on site by the user
In both cases, the serial number of the sensor is needed. The serial
numbers are stated on the type label of the instrument, on the inside
of the housing as well as on the delivery note.
When loading on site, first of all the order data must be downloaded
from the Internet (see operating instructions manual "Electronics
module").
9.5 Software update
The following components are required to update the sensor soft-
ware:
•
Sensor
•
Voltage supply
•
Interface adapter VEGACONNECT
•
PC with PACTware
•
Current sensor software as file
You can find the actual sensor software as well as detailed infor-
mation of the procedure under "www.vega.com/downloads" and
"Software".
You can find information about the installation in the download file.
Caution:
Instruments with approvals can be bound to certain software ver-
sions. Therefore make sure that the approval remains effective with a
software update.
You can find detailed information on www.vega.com/downloads and
"Approvals".
9.6 How to proceed in case of repair
The following procedure refers only to the sensor. Should a repair
of the source container be necessary, you can find the respective
instructions in the operating instructions manual of the source con-
tainer.
You can find a repair form as well as detailed information on how to
proceed under www.vega.com/downloads and "Forms and certifi-
cates".
By doing this you help us carry out the repair quickly and without hav-
ing to call back for needed information.
If a repair is necessary, please proceed as follows:
•
Print and fill out one form per instrument
•
Clean the instrument and pack it damage-proof
•
Attach the completed form and, if need be, also a safety data
sheet outside on the packaging
•
Please contact the agency serving you to get the address for
the return shipment. You can find the agency on our home page
www.vega.com.