Crown Audio IQ-P.I.P.-MEM - Manual (Page 35)

Page 35 Reference Manual
IQ–P.I.P.-MEM Programmable Input Processor for IQ Systems
Crown Customer Service
Technical Support / Factory
Service
Plant 2 SW, 1718 W. Mishawaka
Rd.,
Elkhart, Indiana 46517 U.S.A.
Telephone: 219-294-8200
800-342-6939
(North America,
Puerto Rico, and
Virgin Islands only)
Facsimile: 219-294-8301
(Technical Support)
219-294-8124
(Factory Service)
Internet: www.crownaudio.com
Email:
[email protected]
8 Factory Service
To obtain factory service, fill out the
service information page found in
the back of this manual and send it
along with your proof of purchase
and the defective unit to the Crown
factory.
For warranty service, we will pay for
ground shipping both ways in the
United States. Contact Crown Fac-
tory Service or Technical Support to
obtain prepaid shipping labels prior
to sending the unit. Or, if you prefer,
you may prepay the cost of ship-
ping, and Crown will reimburse you.
Send copies of the shipping re-
ceipts to Crown to receive reim-
bursement.
Your repaired unit will be returned
via UPS ground. Please contact us
if other arrangements are required.
Factory Service Shipping
Instructions:
1. When sending a Crown product
to the factory for service, be sure
to fill out the service information
form that follows and enclose it
inside your unit’s shipping pack.
Do not send the service
information form separately.
2. To ensure the safe transportation
of your unit to the factory, ship it
in an original factory packing
container. If you don’t have one,
call or write Crown’s Parts
Department. With the exception
of polyurethane or wooden
crates, any other packing
material will not be sufficient to
withstand the stress of shipping.
Do not use loose, small size
packing materials.
Always use the
original factory pack
to transport the unit.
3. Do not ship the unit in any kind of
cabinet (wood or metal).
Ignoring this warning may result
in extensive damage to the unit
and the cabinet. Accessories are
not needed—do not send the
product documentation, cables
and other hardware.
If you have any questions, please
call or write the Crown Technical
Support Group.