Universal Audio Apollo - Manual (Page 35)

Apollo Hardware Manual Additional Resources 35
Additional Resources
Universal Audio Website
Our website contains a wealth of information about our full line of products, as well as videos, software
updates, FAQs, the online store for purchasing plug-in licenses, and a great blog that features hot tips,
techniques, and interviews with your favorite artists, engineers and producers. Find us online at:
• www.uaudio.com
Technical Support
Universal Audio provides free customer support to all registered Apollo users. Our support specialists are
available to assist you via email and telephone during our normal business hours, which are from 9am to 5pm,
Monday through Friday, Pacific Standard Time.
Telephone
USA toll-free: +1-877-MY-UAUDIO (1-877-698-2834)
International: +1-831-440-1176
FAX: +1-831-461-1550
Online Support
To request online support via email, please visit our main support page at the URL below, then click the
“Submit Support Ticket” button on the right side of the loaded page to create a help ticket.
• www.uaudio.com/support
Maintenance
Apollo does not contain a fuse or other user-replaceable parts. The unit is internally calibrated at the factory
and recalibration should never be required. No internal user adjustments are available.
Voltage Selection
Although there are only two versions of the Apollo hardware unit (DUO and QUAD), the retail package contents
for these models depend on the destination market; the difference is the included power supply unit (PSU). The
PSU for Japan accepts 100VAC only, while the PSU for the rest of the world is auto-sensing for 110VAC –
240VAC. Be sure to use only the correct PSU for your region.