Customer service contacts, Customer training, Downloads and software – GE Industrial Solutions Galaxy Manager User Manual

Page 10

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Galaxy Manager

1 - 2 Overview / Introduction

Issue 4.3 Preliminary January 2004

Recommended server configuration:

Main processor and processor speed: Intel-based CPU, 2 GHz
Memory: 256 MB
Number of hard drives / size: One 40 GB
Operating system: Windows 2000 Professional or Server; Fedora Linux
CD-ROM: CD-RW
Network Card: 10/100 Mbs network interface card

Client requirements:

Microsoft Internet Explorer 6.0 or later
Intranet connectivity
Display: 1024 x 768 VGA (Recommended: 1280 x 1024)
Optional: Sound card and speaker

Customer Service Contacts

Customer Service,

Technical Support,

Product Repair and

Return, and

Warranty Service

For customers in the United States, Canada, Puerto Rico, and the US
Virgin Islands, call 1-800-THE-1PWR (1-800-843-1797). This number
is staffed from 7:00 am to 5:00 pm Central Time (zone 6), Monday
through Friday, on normal business days. At other times this number is
still available, but for emergencies only. Services provided through this
contact include initiating the spare parts procurement process, ordering
documents, product warranty administration, and providing other
product and service information.

For other customers worldwide the 800 number may be accessed after
first dialing the AT&T Direct country code for the country where the
call is originating, or you may contact your local field support center or
your sales representative to discuss your specific needs.

Customer Training

Lineage Power offers customer training on many Power Systems
products. For information call 1-972-284-2163. This number is
answered from 8:00 a.m. until 4:30 p.m., Central Time Zone (Zone 6),
Monday through Friday.

Downloads and

Software

To download the latest product information, product software and
software upgrades, visit our web site at

http://www.lineagepower.com

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