Troubleshooting – Antex Electronics DMX8 USB Mixer User Manual

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Troubleshooting

The following information is a guide to solving simple problems that you may encounter
during the installation, testing and normal operation of the DMX8 USB Mixer and
associated equipment. If you cannot solve the problem using this information contact
your vendor.

Issue

Steps to Correct

The power LED on the front panel is
not lit.

Check the power cable is firmly plugged
into the power socket. Check the cable is
plugged into the power outlet and that power
is switched on.

Input Level LED does not illuminate
when a microphone is tested.

Check that the relevant microphones and
cables are correctly plugged in. Ensure the
cables are wired to correct standards. Check
the input level settings on the DMX8
Configuration are set to the correct values
(Dynamic/Condenser and Phantom Power).
If the problem persists swap the microphone
for a known good one.
If the problem persists swap the cable for a
known good one.
If the problem persists contact your vendor.

Sound is distorted in your recording
computer.

Check and adjust the input and recording
channel levels using the DMX8
Configuration.
Distortion is usually caused when the input
or recording level is set too high.
Ensure the input type is correct for the type
of microphone you are using.

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