Avision AVA3 400 User Manual

Page 58

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Troubleshooting

6-2

Question: When the scanner is powered on, it makes noises

and won’t stand ready.

Answer:

There are two possibilities:

1) You might fail to push the scanner shipping lock to

its “use” position. If this is the case, pull the scanner

status switch to its “use” position first.

2) The scanner is not placed on an even, flat desktop

surface. This may cause the scanner to

malfunction.

Question: The scanner is powered on, but the lamp does not

light up.

Answer:

The lamp is probably out of order. Contact your local

dealer or distributor to replace the lamp. For your

information, the average life time of the lamp is about

15,000 hours and the operating temperature for the

scanner is between 10°C(50°F)

and

40°C(104°F).

Question: To get image from the scanner is no problem. But

when scanning, the scanner or the system will often

crash.

Answer:

1) Please check if the cable is firmly seated.

2) Please note only two SCSI terminators can be

connected to your SCSI daisy chain. One is at the end

of the SCSI device, the other already in your host

adapter. (Please see Section 2-4 for more details.)

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